TERMS OF SALE %26 PRODUCT WARRANITES
RIGHTS AND WARRANTIES
The following KI product warranty applies to products manufactured after May 31, 1997 and manufactured and/or distributed from a manufacturing site in North America (U.S., Canada, Mexico.) This warranty is given to the initial purchaser and is valid for as long as the initial purchaser owns the product. The warranty, which runs from the date of manufacture, covers defects in materials and craftsmanship found during normal usage of the products during the warranty period. If a product is defective, and if written notice of the defect is given to KI within the applicable warranty period, KI at its option will either repair or replace the defective product with a comparable component or product, or provide a refund of the purchase price.


LIFETIME WARRANTY

The Lifetime Warranty applies regardless of the number of shifts the product is used each day, unless specified as an exception. All non-lifetime product warranties covers usage for a single eight (8) hour shift per day unless otherwise noted. This warranty does not apply to damage caused by carrier, alterations to product not expressly authorized by KI, nor to products considered to be of a consumable nature such as bulbs, light ballasts, and surge suppression products. It also does not apply to “Customer’s Own Material” (i.e., material supplied by the Customer that is not a standard KI product offering) used in the manufacture of KI products. KI does not warranty the matching of color, grain or texture, except to within commercially acceptable standards. A product will not be considered defective, and KI will not be obligated to replace it, if the product is subject to any of KI’s written planning, installation or user guides, and is not installed or used as recommended therein.

EXCEPT AS STATED ABOVE, KI MAKES NO EXPRESS OR IMPLIED WARRANTIES AS TO ANY PRODUCT AND IN PARTICULAR MAKES NO WARRANTY OF FITNESS FOR ANY PARTICULAR USE. AT KI’S OPTION, PRODUCT REPAIR, REPLACEMENT, OR REFUND OF PURCHASE PRICE IS THE CUSTOMER’S EXCLUSIVE REMEDY FOR ANY AND ALL PRODUCT DEFECTS.

KI will not be liable for consequential, economic, or incidental damages arising from any product defect.
International Warranties may differ.

PRODUCT LINE PRODUCTS
Architectural Walls
**Validate high wear parts listed in miscellaneous section below.
  • Genius Wall® (except wood veneer wrapped parts, wall coverings, & mechanical parts such as door hardware & sliding door mechanisms) 10 Years
  • Genius Wall - wood veneer wrapped parts 5 Years
  • Genius Wall - wall coverings & mechanical parts such as door hardware & sliding door mechanisms 1 Year
  • SystemsWall® 10 Years
  • Classroom Furniture
    **Validate high wear parts listed in miscellaneous section below.
  • Dorsal™ 1090, Dorsal Student Desk 10 Years
  • 360® Desk, Intellect®, and Ivy League™ (except lift lid supports) 15 Years
  • Ivy League lift lid supports 5 Years
  • Desking
    **Validate high wear parts listed in miscellaneous section below.
  • True®, WorkZone®, and 700 Series® Desk Lifetime
  • Adjustable WorkZone & Genesis® 10 Years
  • Files & Storage
    **Validate high wear parts listed in miscellaneous section below.
  • Essex™, E-Series®, 700 Series, Pivotfile (except drawer/door slides) Lifetime
  • Files & Storage - drawer/door slides 10 Years
  • Fixed Seating
    **Validate high wear parts listed in miscellaneous section below.
  • Auditorium Seating- Aria®, Concerto®, and Lancaster® (except tablet arms) 10 Years
  • Auditorium Seating - tablet arms 2 Years
  • Fixed Seating- Jury Base, Fixed Pedestals, Sequence, Seminar, and University (except springs & bushings) 10 Years
  • Fixed Seating - springs & bushings 1 Year
  • Panel Systems
    **Validate high wear parts listed in miscellaneous section below.
  • All Terrain®, Flexible WorkSpace®, System 3000®, and Wireworks® (except Balance Overheads & Electrical Products) Lifetime
  • Balance Overheads & Electrical Products 10 Years
  • Residence Hall Furniture
    **Validate high wear parts listed in miscellaneous section below.
  • Residence Hall - Madison & Trendmaster 15 Years
  • Residence Hall - RoomScape® & Sustain® 10 Years
  • Seating
    **Validate high wear parts listed in miscellaneous section below.
    Note: Refer to ki.com/pricelists for specific product names.
  • High Point products - Multiple/Healthcare Seating, Lounge Seating, Guest Seating, Professional Seating, Benches Lifetime
  • High Point products - fabricated metal frames, controls, columns, casters, exposed wood framed chairs 5 Years
  • High Point products - sleeper mechanical controls, recliner mechanical controls, glider mechanical controls 3 Years
  • High Point products - High Point offered fabrics & leathers, sleeper mattresses, laminate or glass top surfaces,high wear parts such as nylon bushings, wood veneers, other covering material, foam 1Year
  • Folding Chairs & Stools 5 Years
  • Chair Casters & Storage Casters 5 Years
  • Stack/Nesting (including tablet arms), Task/Desk (except Heroic®), Public Seating (including tandem seating & GateOne®) 10 Years
  • Heroic Seating 10 Years - 24 hour use
  • KI Healthcare - LaResta® Lifetime
  • KI Healthcare - Daybed, Sleep Chair™, The Warren Chair®, Rose™, & Companion Seating 10 Years
  • Tables
    **Validate high wear parts listed in miscellaneous section below.
  • Powered Tables - DataLink®, InTandem®, PowerComm®, Flat Screen Garage® Lifetime
  • Contract Tables - Barron®, DataLink Multipurpose, Hurry Up!®, Junior, Portico™, Trek®, Venue® 10 Years
  • Folding Tables & Accessories, Activity Tables, Table Caddies 5 Years
  • Table Casters & Storage Casters 5 Years
  • High Point Tables (except wood framed tables) Lifetime
  • High Point wood framed tables 5 Years
  • High Point products - High Point offered fabrics & leathers, sleeper mattresses, laminate or glass top surfaces, high wear parts such as nylon bushings, wood veneers, other covering material, foam 1 Year
  • Tops with Resin Edge, ValueLite®, DuraLite™ 10 Years
  • Uniframe® Table Tops with perfect edge only (excludes frame) Lifetime
  • Uniframe Tables - frames, tops with bullnose edge, cylinders, and convertible benches 10 Years
  • Gadgetz™ Desktop Accessories 15 Years
  • KI Wood Case Goods (structural integrity only) Lifetime
  • Library Furniture - Archive™ 10 Years
  • Library Furniture - Crossroads® 15 Years
  • Site Furnishings - Indoor Products 10 Years
  • Site Furnishings - Outdoor Products 3 Years
  • Wharton™ Lectern 10 Years
  • High wear parts such as wood veneers, KI fabrics, other covering material/finishes, foam, glides, springs, bushings, user adjustable height work surface mechanisms and PowerUp® 1 Year
  • Third Party Supplied Product Supplier Warranty
  • Non-standard Product that does not alter function, but only finish (i.e., paint color, laminate, plastic color, grommet removal) Standard Product Listed Above
  • Non-standard Product that does alter function
  • Miscellaneous
    **Validate high wear parts listed below.
  • Gadgetz™ Desktop Accessories 15 Years
  • KI Wood Case Goods (structural integrity only) Lifetime
  • Library Furniture - Archive™ 10 Years
  • Library Furniture - Crossroads® 15 Years
  • Site Furnishings - Indoor Products 10 Years
  • Site Furnishings - Outdoor Products 3 Years
  • Wharton™ Lectern 10 Years
  • High wear parts such as wood veneers, KI fabrics, other covering material/finishes, foam, glides, springs, bushings, user adjustable height work surface mechanisms and PowerUp® 1 Year
  • Third Party Supplied Product Supplier Warranty
  • Non-standard Product that does not alter function, but only finish (i.e., paint color, laminate, plastic color, grommet removal) Standard Product Listed Above
  • Non-standard Product that does alter function
  •